Shaun Adams

Shaun Adams

Managing Director

I was born in Rustington and live in Worthing with my wife Nicola (who works with me at Cooper Adams) and my son.

In 1991 I got a job as an office junior at an estate agency in Worthing, I found that I really enjoyed it and the rest is history.

It’s ironic that now I run my own business I often work evenings and weekends anyway. Who said being an estate agent was easy?

Over 30 years since entering the industry I still love it.

In 2004 I set up Cooper Adams with a partner and I’m immensely proud of the level of customer care we continually provide to our clients.

I’m a hard taskmaster but that’s because I’m genuinely passionate about ensuring each and every client we serve is 100 percent satisfied.

As estate agents we’re in a privileged position to help people make the right choices when they want to move.

As a smaller, independent estate agency I feel our team are more focused and motivated to look after people’s property needs than some of our rivals who have strict targets they have to hit.

We regularly get our clients a higher price than our local rivals and I put that down to our focus on delivering the best possible results for them and our non-stop desire to improve in all areas of our work.

At Cooper Adams we have a simple but successful ethos of treating everyone with honesty, respect and professionalism.

Shaun’s Top Property Tip - When preparing your property for sell aim for the look and feel of a quality hotel room. Neutral, minimal and somewhere people can imagine themselves living. 
In my experience, a well-presented property up against a similar, but not so well presented one, can sell for between £5000-£10,000 more.

Five Star Google Review - I was introduced to Shaun, owner of Cooper Adams back in 2004 by my mortgage broker at the time. Since then they have sold 3 properties for me including my parents home in 2016 after they passed. This was a very difficult time for me and Pauline handled the sale in a very caring and sensitive manner. My current home was purchased through Rustington Branch we moved. Cooper Adams are a very professional company the Team are all very approachable and extremely good at what they do. My last sale was particularly difficult and frustrating East Preston branch were always just a phone call away and they managed to steer me and the sale to a successful conclusion with good advice and professionalism. I would recommend them and wouldn't use any other Estate Agent. Suzanne Goszczynski


Nicola Adams

Nicola Adams

Accounts and Administration

I handle the administration and accounts side of the business and it’s a very busy and varied role.

I’ve been married to Shaun for 30 years and we have a son together.

For me working within a family business means everything matters that little bit more. We all go that extra yard to ensure people feel totally happy with our service.

My role requires me to be thorough and reliable and my biggest challenge is that there’s often not enough hours in the day.

But the variety and working with a closely knit team is really enjoyable and often a lot of fun.

I’m a real animal lover and one of my most memorable moments working here was when a chap ran into the office asking if anyone knew the owner of a car where a dog had been left inside.

It was a sweltering day and the man had quite rightly recognised the danger the dog was in.

I went outside and took the agitated dog out of the car (which thankfully was unlocked) and gave him a drink and reassurance until his owner turned up.

That incident sums up what we try to achieve at Cooper Adams by delivering calm, caring and results driven service.

Nicola’s Top Property Tip - Declutter, declutter, declutter. Your home will look more spacious, clean and attractive to viewers.


Pauline Jones

Pauline Jones

East Preston Assistant Manager - Sales & Lettings

I joined Cooper Adams in 2010 and I love being part of a team where we all chip in to make sure the clients are delighted with the way they are looked after.

I’ve lived in the area for 50 years and have raised my two children locally.

I’ve worked for Cooper Adams since 2010 but when I was a schoolgirl I harboured ambitions to be a Police woman but due to not having 100 percent perfect eyesight that goal couldn’t be achieved.

The most enjoyable part of my job, which involves a little bit of everything, is knowing you’ve helped people and made the property buying / selling process a little less stressful and a lot more enjoyable.

No two days are the same but I always remember my first day in the job. I had gone to accompany a couple on a viewing for the very first time. On opening the door I was horrified as I saw an almighty mess and thought the place had been burgled.

An emergency call to the office soon revealed that there had been no break in simply that the homeowner never tidied up prior to viewings.

Meeting and helping people is what makes this job special and because we set such high standards we’re always striving to be better.

Pauline’s top property tip: Choose an independent estate agent. Obviously I’m biased but I really believe that the service you get from a close knit team like ours is more caring, personal and ultimately better.

What I love about East Preston: I love the wonderful village community, still retaining it's village fetes and carnival week in the summer.

Five Star Google Review: Though we did not purchase a property through Cooper Adams in the end, our agent (Pauline) was fantastic at keeping us up-to-date on pertinent properties coming to market over the 3 weeks of our registration. Prospective buyer follow-up is not a common characteristic evident amongst many estate agents presently - certainly with regard to agents in Horsham! - but Cooper Adams was excellent in that regard. Shaun Wyles


Debi Harrison

Debi Harrison

Angmering Senior Property Consultant

I joined the Cooper Adams family from a corporate agency in 2016.

I love the different, more bespoke and personal approach which Shaun and the rest of the team have to helping clients. It compares favourably to the fiercely driven target culture which I experienced before.

This approach makes it possible to look after clients properly and spend time on every aspect of their sale or let. And that’s something I love.

I’d like to think I’m approachable, very chatty, open and honest.

I’m naturally enthusiastic and that can sometimes get the better of me. Just like when I was a little girl and I watched a movie called The Mighty Ducks about ice hockey.

I was adamant I was going to play ice hockey. I even got my parents to stump up for ice skating lessons before realising (pretty quickly) that ice hockey was a VERY rough sport for a little girl (or boy) and perhaps not for me.

I’ve lived locally for more than 16 years and when I’m not working there’s nothing I enjoy more than walking my rapidly growing puppy Brooke with my partner.

I can often be found on Sundays volunteering at a dog's’ sanctuary walking rescue dogs that are waiting to be find a new, loving home.

Debi’s top property tip: When your property is up for sale you have to keep on top of the little daily chores you might sometimes let slip. The property will benefit from being as presentable as possible. This includes those little jobs like making the beds, not leaving piles of washing up in the sink tidily putting away toys, the laundry and other daily items.

What I love about East Preston: I love East Preston as there is lots going on and it is so easy to get to everything you need. I am particularly fond of the East Preston family centre as I use that regularly with my son.


Sarah Crowter

Sarah Crowter

Rustington Property Consultant

I moved to the area nearly six years ago when I purchased my first flat and I love being near the sea and countryside.

Before I joined Cooper Adams, I worked in the hospitality industry for 14 years. I have always had a passion for customer service, attention to detail and I enjoy talking to clients about their future moving plans. It’s a great feeling knowing you have been part of helping someone move onto the next chapter of their life.

Away from the office, I enjoy keeping active in the gym, long country walks and spending time with family and friends.

I wanted to be part of a friendly and professional team who have the same values as myself and I have found that with Cooper Adams.

Sarah’s top property tip: Make sure all your boxes are labelled when moving, and remember to keep a pair of scissors close by for when you start unpacking!

What I love about Rustington: I love it that Rustingon has all the amenities you will ever need with its wide variety of shops including Waitrose. The beach is also a stone's throw away with links along the South Coast accessible by the 700 bus.

Five Star Google Review: Very professional and thorough from start to finish. Our house was beautifully photographed and advertised and sold very quickly at above the asking price. Unfortunately, our chain was rather troublesome. Although this was no fault of the estate agents they went above and beyond to chase everyone in the chain until we completed. I would especially like to commend Scarlett and Sarah in the Rustington branch who were superb. Would thoroughly recommend Cooper Adams without any hesitation. Phil Blow


Aurora Colson

Aurora Colson

East Preston Property Administrator

I am a French National who moved to England in 2003.
Despite the massive disappointment with the weather, I decided to stay!
After years spent living in Surrey working as an independent graphic and web designer, I had the opportunity to work as an office administrator for a well-established Chartered Surveying firm in West Sussex. That was when I fell in love with the area.
The company then decided to relocate to Surrey, and almost at the same time, I found out that Cooper Adams were looking to fill up an Office Administrator position. I thought the role would be the perfect fit. So did Shaun, as he was happy to welcome me into the team.
What I like about Cooper Adams is that it is an independent, family run business, with genuine care and dedication to customer service.
Outside of the office, you maybe be able to hear and watch me sing at one of the local pubs or restaurants. I have been singing professionally for years and still enjoy performing at the weekends, but only locally as my touring days are now behind me.

Aurora’s top property tip: When getting viewings on your property, the first impression is absolutely crucial. My advice is the outside of the property should not be neglected, and look as good as possible. A tidy garden, removing any outdoor clutter, a good jet wash, external paintwork in good order will give your property instant kerb appeal, with potential buyers aching to see the inside.

What I love about East Preston: Living two hundred yards from the seafront, walking and running along the beach is something I will never get tired of. I have also made a fair amount of very close friends within the East Preston village community, who welcomed me with open arms when I moved to this wonderful part of the world.


Chris Caley

Chris Caley

Rustington Property Consultant

I grew up in the beautiful Surrey Hills, in Albury, just outside Guildford, before relocating to Littlehampton in early 2018. I live with my wife, Layla and our two cats, Zeus & Hera, in a townhouse in Littlehampton - there are a lot of stairs – but we love the retro style. When we were deciding to buy our first home together, we looked at a variety of houses and locations across the South East, and eventually settled for Littlehampton because of its lovely beaches.

In my spare time, I enjoy eating out with my friends and family, I also like to keep fit and go to the gym. I love watching football and I am a keen Arsenal supporter.

Previous to joining Cooper Adams, I was a retail store manager for Clarks, their mantra was customer service and unbeatable craftsmanship - this trained me well for my career at Cooper Adams as their customer service is the most important drive in their business. I enjoyed Clarks very much as I am very much a people person.

Chris's top property tip: Have a non-negotiable list of requirements that you really want from your new home, for example, having a driveway, being close to school and even having a toilet downstairs these things will help you realise what is really important to you and what things are just a bonus!

What I love about Rustington: I like Rustington because it has a village feel and it reminds me of the town where I grew up. It has a good mixture of shops, cafes, and restaurants. As well as essential services such as a post office and pharmacy.


Charlotte Good

Charlotte Good

Angmering Property Administrator

I started my career as a Lettings negotiator in Esher, Surrey, and loved being involved in the property market. I then met my husband, moved to the South coast, had three children and worked in a school as they grew up. So I was delighted when I had the opportunity to be working back in the property industry. Shaun and Nicola are extremely professional and work so hard to provide the best service to their clients (role models to look up to!).

In my spare time, I enjoy long walks by the coast with my friends and family. I also love my husband’s (perfectly burnt every time) BBQ food.

Charlotte’s top property tip: First impressions are pivotal when clients view your property. Keeping your property tidy and clean will make all the difference. A lick of paint here and there to freshen up your home could improve your chances of a quick sale.

What I love about Angmering: Angmering has a real family village feel. There are fantastic walks up High Down, charming tearooms and of course a central welcoming pub where I have enjoyed many delicious meals.


Ben Dann

Ben Dann

East Preston Trainee Property Consultant

Since joining the Cooper Adams team in East Preston I love their passion for training and development, it is second to none, it’s easy to see why Cooper Adams has such a great reputation. I have lived here locally since I was born, so I have a good understanding of the local area and know just how great the community is.

Outside of work I love to watch football where I am a fan of Portsmouth F.C and I play tennis regularly. I have a dog named Hugo who loves long walks along the beach.
Before joining the team at Cooper Adams my previous experience includes working as a manager at McDonald’s and a service agent for a car hire firm, so offering World Class service is in my veins.

Ben’s top property tip: ‘When looking to sell your property, presentation is key. Don’t overlook the small things that will make a difference, organise and de-clutter but make sure to keep the homely feel. Buyers need to visualise what the property would be like if they were living there, make it simple for them to see the great space you are offering’.

What I love about Angmering: I was lucky enough to attend The Angmering School and I love the community feel that the village brings. The selection of shops are great and The Stone Room is a fantastic place if you are looking to have a nice meal. 

Five Star Google Review: I received a very warm welcome by Ben as he showed me around a property in Dappers Lane, Angmering.  Ben was very knowledgeable and what I admired was his 'can do attitude'.   It really makes a difference when an agent shows genuine interest in the vendor's property as well as the buyers. Thank you Nicola Quilter


Jason Howell

Jason Howell

East Preston Manager & valuation expert

I started my career in estate agency in 2008 in the city of Brighton, working in the cut and thrust of city properties.

I’ve worked in different locations across East and West Sussex before settling in the beautiful village of East Preston. Working in this location having the time to support my clients every step of the way from preparing to sell or let through to moving into a new chapter in their life.

I love working in estate agency and consider it a hobby rather than a job.

My other hobbies and interests are in science, ufology, astrophysics and astronomy. I am also a big movie buff and huge football fan. My Bengal cat also keeps me busy who has been in my life since 2017.

Meeting and helping people is what makes this job special and because we set such high standards we’re always striving to be better.

Jason's top property tip: It’s a proven fact that smell is very important when trying to sell your home, making sure your home smells great for viewings could make all the difference. eg Bread, coffee, clean laundry, fresh flowers and open fire.

What I love about East Preston: The sense of community in the village is something I really admire and the high standards that people have in their homes. Also, the 700 bus service is a great asset to the village, its route takes it from Brighton to Portsmouth and back again.


Lara Silverson

Lara Silverson

Angmering Trainee Property Consultant

Before I was lucky enough to start my career at Cooper Adams I previously worked in retail and hospitality in the local area as well as Worthing and Brighton. I have always enjoyed having a busy schedule, forming close bonds with clients and giving outstanding service. I love to help and get super involved, especially when finding our clients their forever home.

Outside of the office, I love to listen to music as well as sing and play the guitar. I also decided to take up running during the pandemic which I still thoroughly enjoy and from then onwards sparked a real interest in health and fitness. I'm also very active on social media reviewing restaurants and bars in the local area for the best food and drink spots.

Overall I'm really looking forward to transferring my customer service skills and learning all about the industry from scratch.

Lara's top property tip: First impressions can really impact a buyer's decision! Keeping on top of tidying and decluttering can make all the difference.

What I love about East Preston: Everything you need is on your doorstep! There's easy access to the seafront, a range of travel routes, shopping and a real sense of community.


James McGillivray

James McGillivray

Rustington Branch Manager & Property Valuation Expert

I started my career as an estate agent in 2014 having worked in London as an assistant property manager. The property industry has always been a passion of mine from an early age with customer service being my main priority when speaking with people. Having grown up in West Sussex all my life and with customer service being a priority I knew Cooper Adams was exactly right for me due to their outstanding reputation and reviews.
Outside of work I enjoy playing a variety of different sports from football to golf, however, I am constantly reminded how unfit I am and therefore find myself of the golf course more than the football pitch. I am a Charlton Athletic supporter, but we don’t talk about that!

James's Top Property Tip – It is very important to make sure you de-clutter and get your home ready for photos before placing your property on the market. This will make a real difference, but don’t worry we can help you every step of the way.

What I love about Rustington – I love the village feel and that it's on the coast with the sea only ever five minutes drive away. 


Jo Leaver

Jo Leaver

Angmering Branch Manager & Property Valuation Expert

I live with my daughter Molly & my Cocker Spaniel Snoop. I have two children, but my eldest Josh has flown the nest. I have lived in West Sussex most of my life, apart from living in the Dordogne for a year back in my 30’s.

Having worked in the industry for many years, working in all areas of the property sector, from re-sales to retirement. I love working in property, partly because I am nosey and passionate about getting sellers the best price in the shortest time, as well as giving great customer service to both sellers and buyers.

In my spare time I enjoy going out for dinner, watching movies at my local cinema and taking long country walks with Snoop.

Jo's Top tip - First impression are key, this can be paramount to receiving an offer or not.

What I love about Angmering - The village has a real feel-good vibe, with a great community feel. Plus the added advantage of being so close to the Southdown’s and the beach!
 


Sophie Rutter

Sophie Rutter

Rustington Property Administrator

I grew up in a small town just outside Portsmouth and relocated to West Sussex to study Musical Theatre at Chichester University in 2017. 
Other than my love for spontaneous karaoke in my car, I have always had a love for properties, spending many of my evenings aimlessly browsing Rightmove (normally the houses that were waaay out of my price range!)

I knew Cooper Adams were the perfect place for me on day one – their level of customer care is like no other, and they really will go above and beyond to get you the best sale they can.

Sophie's top property tip: A lick of paint can cover an awful lot! Not only does it conceal small marks, chips or scratches, but it also revives the character and charm of your home. The most important part for me is the skirting boards, a bright white coat can really make the room brighter, plus nobody likes that sun-bleached yellow tinge!

What I love about Rustington: Rustington is such a lovely village, with a busy high street and beautiful beach in the summer. I love how the town lights up in December with its Christmas lights – I have the perfect view from my desk!


Anne-Marie Perriman

Anne-Marie Perriman

Senior Lettings Consultant

I have over six years’ experience in the corporate lettings industry across the south coast from Worthing to Lewes, climbing the career as I go.  Prior to this, I worked in the manufacturing industry where I learned to weld, solder and braze, very different to my role at Cooper Adams now. 

Moving closer to family and friends has allowed me the opportunity to work here at Cooper Adams which is a very friendly knowledgeable company to work for that strives for excellent customer service at every turn which is something that is very important to me. 

I am always cheerful, approachable and happy to help wherever I can. 

The best part of the job is finding new homes for our tenants, seeing the process through from start to finish is really satisfying, I love hearing the plans tenants have for where their furniture will go, it shows that they are excited for their new home as much as I am.  
When I am away from work, I spend time with my other half’s niece and nephews, enjoy the countryside whenever we can and host games nights with friends and family.

Anne-Marie’s top property tip: When advertising your property, you need to entice tenants, make sure the front door is clean and tidy, the porch clear of leaves and cobwebs and if there is space a pretty plant will give it that extra something to welcome them in to their potential new home. 

What I love about the BN16 area: Everything is on your doorstep; the beach is minutes away as well as the rolling hills of Sussex Countryside so plenty of choice for walks and exploring. 
 


Jayde Pope

Jayde Pope

Cooper Adams Property Marketing Manager

With a strong background in estate agency, Jayde manages the marketing across the entire Cooper Adams brand. From mostly behind the scenes, Jayde's job is to ensure our customers are receiving the highest quality service, the best insights and education into the property market and maximum exposure for each property.

Jayde's Top Tip: Before you have photographs taken and for viewings, ensure you remove any clutter, everyday items such as washing up or laundry, and particularly personal items from view. Do your best to banish certain smells, like pets or smoke, and instead replace them with scents that trigger emotions, like baking. This will enable potential buyers to envision your home as theirs. 
 


Vicki Hazelgrove

Vicki Hazelgrove

Cooper Adams Bookkeeper and back office administrator

I joined Cooper Adams in 2022 after spending over 40 years in finance. I have previously worked in the Public sector so I am excited to be part of a family-run business especially as Shaun is my nephew.

I will be assisting Nicola with the bank reconciliation and administration work. I pride myself on being honest and reliable with a good attention to detail. I enjoy a variety of work and like to be busy. 
 


Aisha Mulrooney

Aisha Mulrooney

Cooper Adams account manager at Gazeal for Legal Packs and Reservation Agreements

Aisha is our dedicated reservation agreement specialist, on hand to help you with securing your property sales & purchases so you can move with ease. Aisha will start by ensuring sellers are legally prepared for when they have found a buyer to move the process along as quick and smooth as possible. Once a buyer has been accepted an agreement is then set up between seller and buyer to ensure their commitment to each other.

Using Cooper Adams means using the safest agent in East Preston, Angmering & Rustington.

Aisha's Top Tip: The process for moving in England is in need of change. We believe that any property sale and purchase should start with trust and certainty my advice is, if you are serious then you should have no problem with showing commitment.


Ryan Newman

Ryan Newman

Independent Mortgage Advisor

Do you need professional independent advice to help find the right mortgage?

Ryan will help you!

Unlike all other brokers Ryan doesn't charge expensive admin fees.

Whether you are a first time buyer, moving, looking to finance a buy to let or remortgaging, by combining sophisticated technology with human expertise, he can quickly identify and arrange a mortgage that best fits your requirements.

Ryan has worked in the mortgage industry since 2017 and has a great understanding of the needs of customer and how to implement this efficiently, keeping the customers best interests at the forefront of what he does. Out of working hours Ryan loves nothing more than family days out with his wife and two children.

Ryan's Top Tip: Always be transparent with your mortgage advisor. There are multiply lenders with different lending criteria and affordability calculators to cater for individual circumstances. A mortgage advisor can cater to your individual circumstances if them know about them. Its causes delays, raises more questions and creates unnecessary problems when you don’t fully disclose everything to your mortgage advisor. If you are unsure about anything don’t be afraid to ask, no question is a silly question.

Bank statements and pay slips are usually the documents that take people the most time to get hold of for a number of reasons. To make sure there are no delays, approach your employer or bank for these documents in good time, before talking with your mortgage advisor.

Try and keep financial commitments as low as possible and make sure everything is paid to date to give yourself the best chance possible when applying for a mortgage.


Steve Newman

Steve Newman

Independent Mortgage Advisor

Do you need professional independent advice to help find the right mortgage?

With over 25 years experience and a friendly service, Steve will help you!

Whether you are a first time buyer, moving, looking to finance a buy to let or remortgaging, by combining sophisticated technology with human expertise, he can quickly identify and arrange a mortgage that best fits your requirements.

Steve lives & works locally running a professional, family Independent Mortgage Brokers who arrange mortgages from the ‘whole of market’ and he does not charge Cooper Adams’ clients a fee!

Steve's Top Tip: Are you pre-qualified with an agreement in principle? Before you start the process of buying or selling, make sure your mortgage is already. Most of the application can be done in advance. This way you will be one step ahead of everyone else. Your offer will be more attractive and you could save money. Ask myself or Ryan about getting this in place well in advance.


Mark Dallinson

Mark Dallinson

Independent Domestic Energy Assessor

Mark has been doing EPC's since mid 2019, he is fully qualified (City & Guilds), Public Liability Insured, DBS checked and Accredited to Elmhurst Energy who act as his ongoing advisor and auditor.

Energy Performance Certificates or EPC's are a legal requirement when selling or renting. That said, they are a very good way of taking 'a temperature-time check' of a property to help owners, potential buyers and renters understand what the energy efficiency and energy costs of living in the property are and more importantly, how they can be improved!

Using a mobile App and innovative software Mark provides a fast, efficient and professional service which includes an EPC survey taking approximately one hour and lodgment of the final Certificate on the government EPC register whilst still at your property. Improvement recommendations are included in the report, but the more you ask before I leave, the more advice I can give, so make the most of my visit. As part of the EPC survey a floor plan is drawn in order to calculate the square and cubic area and heat loss perimeters etc.

Mark's Top Tip: In order to carry out the survey access to ALL areas both inside and outside the property are required, including the loft space if you have one. If the property has had any improvements (cavity wall insulation) or extensions, the year of completion and certificates would be a great help, but are not mandatory. If you have anything, please have it ready in advance of the survey.


Paul and Lou Westbrook

Paul and Lou Westbrook

House Clearance

Paul Westbrook House Clearance

We are a husband & wife team, Paul & Lou, who offer a full or partial, stress-free (for you!) house clearance service. We established our business back in 2001 where we initially only offered a removal service before fully moving on to clearing properties. We are Licensed Waste Carriers and our current Waste Licence number is CBDU176755, this enables us to dispose of your house contents in a legal manner, though saying that we do our best to recycle wherever possible. Once the property is cleared we vacuum/sweep through leaving it ready for marketing, and on completion of the clearance we send photographs of the completed works for your peace of mind.

A bit about who we are...
I was born in the Zachary Merton Maternity Hospital, Rustington in 1967, and as a baby lived in the Barnham Police House, as my dad was a Policeman, before moving to Worthing as a young child where I have remained ever since.
Paul however was born in Paddington, London in 1963 and grew-up in Langley near to Slough before moving down to be with me in Worthing in the late 1990's.
We married in 1999 and between us have two daughters, three grandchildren and an ageing Jack Russell called Maxie. We enjoy gardening, days out, cooking from fresh and eating!


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